When you make a taxi booking, submit an enquiry, request a quotation, or contact us through our website, we may collect information such as your name, phone number, email address, pickup and drop-off locations, travel date and time, number of passengers, vehicle preferences, and booking details. We may also collect information you voluntarily provide when communicating with us through phone, email, WhatsApp, or other available communication channels. In addition, our website may automatically collect basic technical information such as your IP address, browser type, device type, and general website usage information.
We use the information collected from you primarily to process and manage your taxi bookings and provide the transportation services you request. Your information may also be used to confirm bookings, communicate changes or updates regarding your journey, respond to enquiries, provide customer support, process payments where applicable, and maintain appropriate booking records. We may also use this information to improve our website, services, customer experience, and website security, as well as to identify and prevent fraudulent or unauthorized activity.
We respect the confidentiality of your personal information and do not sell or rent your information to third parties. However, certain information may need to be shared with trusted drivers, transportation partners, payment providers, website service providers, or other third parties who assist us in delivering our services. We only aim to share information that is reasonably necessary for the relevant service or purpose. We may also disclose personal information where required by applicable law, legal proceedings, government authorities, or to protect our rights, customers, and business.
Our website may use cookies and similar technologies to provide a smoother and more useful browsing experience. Cookies may help us remember certain preferences, understand how visitors interact with our website, monitor website performance, and improve our content and services. Some third-party services used on our website may also place cookies for analytics, functionality, or other legitimate purposes. You can choose to manage or disable cookies through your browser settings, although doing so may affect certain features or functionality of the website.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, accidental loss, misuse, alteration, or disclosure. While we make reasonable efforts to keep your information secure, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We retain personal information only for as long as reasonably necessary to provide our services, maintain booking and business records, resolve disputes, comply with legal or regulatory obligations, and protect our legitimate business interests.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws. Any changes will be posted on this page along with the updated “Last Updated” date. We encourage you to review this page periodically.
